Frequently Asked Questions

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A Matterport tour gives people the chance to explore your space as if they were really there—no matter where they are in the world. Using high-quality 3D imaging, it creates an interactive, photorealistic walkthrough that works on almost any device with internet access. Whether someone’s on their phone, tablet, or computer, they can move through your space at their own pace, 24/7. It’s perfect for helping potential customers get a feel for what you offer before they visit, making them more likely to follow through. It's a powerful way to build trust, spark interest, and drive more business.

We travel! We are a South West based company but work all across UK and overseas when needed!

A Matterport tour is more than just a virtual walkthrough—it’s interactive. You can add tags and labels to highlight details, include links to external sites, and even view the space in VR for an immersive feel. Spaces can be digitally de-furnished to show an empty layout, and users can explore accurate 3D models with a measuring tool to get real-time dimensions. These features make the tour both engaging and practical

Easy answer, yes! We can generate PDF floor plans coloured and furnished upon your request. We also offer CAD files, BIM models and Revit models.

It’s super simple! We provide you with a code (like the example below), and all you have to do is copy and paste it into your website using embedding. It uses iframe code, which works with almost all website platforms.

<iframe width="853" height="480" src="https://my.matterport.com/show/?m=5e9hP399vFf frameborder="0" allowfullscreen allow="autoplay; fullscreen; web-share; xr-spatial-tracking;"></iframe>

Simple! Navigate using your mouse by clicking the scan spots, or use your arrow keys.

Switch Views – Use Dollhouse View for a full 3D layout, Floor Plan View for a top-down look, and Inside View to walk through the space. 

Measurement Tool – Click the ruler icon, select two points to measure distances, and adjust as needed. 

De-furnish Tool – Toggle this option to remove furniture and see an empty space for better planning. Notes Tool – Click the notes icon to add or view comments for collaboration within the model.

For more information visit our "How to use page".

We place our scanners and cameras at multiple spots around your space to create the most immersive tour possible. Each scan point captures a spot where someone might stand or sit in real life. These ‘footsteps’ are arranged in a logical sequence and then seamlessly connected—similar to stop-motion animation, but in 3D. After capturing the space, we add annotations and prepare the tour for sharing, either publicly or with a secure, password-protected audience.

Tours vary in cost depending on the size of a project and travel time. Be assured we are competitive and will give the best price possible. Contact us for a free quote!

Yes! This comes at an extra cost but we provide CAD files, BIM models, general floor plans and even E57 files!